The client partner sets the strategic direction of every account and project.
*This is a remote role.*
Managing the team to successfully deliver on projects is the first basic job of Client Partner. Unless the client sees value from their current engagement, it will be that much more difficult to grow the account. To be successful on this front requires understanding the key stakeholder’s needs and being cognizant of how those needs are articulated in the SOW and being clear at the outset of the project what is being delivered, how it will be delivered and when it will be delivered. Equally important as the client’s needs are your teams’ needs. Understanding your
team’s capabilities and constraints, anticipating any concerns and issues and being clear on expectations and deliverables is critical to a successful team outcome.
At the heart of the Client Partner’s role is to profitably grow their book of business at each client, if warranted.
Becoming a trust advisor takes time. Your job is to build towards that over the course of the project by:
Know me, know my business are the 2 key pieces of knowledge to growing business at an account. Try to put yourself in their shoes. Understanding their point-of-view and situation coupled with your experience is how you help your clients. Your customers are very smart people. Their business has been successful. But each are in their own stage of growth or development which brings its own unique set of challenges. Understanding that nuance is where the value can be added.
Being the expert is not enough. This is a team effort. Each member, including you, contributes in their own personal way. One of your many roles is to bring out the best of each team member. To have each feel they were instrumental in the project outcome and contributed value. As the leader, you carry your fair share of the work, you are clear about expectations, timelines and deliverables of others and you maintain high standards. To keep a high-performing team means you acknowledge good work, provide helpful guidance when members fall short and maintain an environment where people are excited to be assigned to your team.
You’ll manage approximately 5-7 accounts where your job is to successfully and profitably deliver projects across our full spectrum of marketing services. This is done in concert with a team of consultants, program managers, technologists, etc. that you’ll be leading to deliver the project. In addition, you’ll work with the executive and service operations team to ensure the project is delivered on-time and profitably.
You’ll deliver Inverta’s B2B marketing consulting services and create new services as the marketing landscape dictate and/or client needs require them.
Inverta’s services fall into these 3 categories:
Service delivery is a team effort. Leading and managing a successful team requires: you to have:
You will grow your account through understanding your marketing stakeholders and their unique situation and working collaboratively with sales to recommend additional services that are needed by your client. This is a proactive activity where regular meetings are held to discuss customer status, health and future needs.
The goal at Inverta is to be the premier and notable firm that can help B2B organizations build and implement
world class marketing and pipeline building initiatives. Proven leader, great interpersonal skills, creative problemsolving skills, and organizational skills are essential– along with a personal commitment and passion for the role.
Compensation consists of the following elements:
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